Politique de remboursement

🌸 Our 30-Day Happiness Guarantee
At Jamaican Naturals:

We stand by the quality of our 100% natural, chemical-free, and vegan body care products. Your satisfaction is our top priority. If you are not completely happy with your purchase for any reason, please let us know.

1. Eligibility Window
We accept requests for a full refund or exchange within 30 days of your purchase delivery date.

2. Our Simple Refund Process (No Charge to You). For sanitary and quality control reasons related to personal care items, we handle returns on a case-by-case basis.

To Initiate a Refund or Exchange:

Contact Us:

Please email us immediately at jamaicannaturals@jamaican-naturals.ca or call us at +1-647-746-3673 with your order number and a brief description of the issue.

Full Refund: Upon confirmation, we will process a 100% full refund for the purchase price, not including any initial shipping costs.

Handling of the Product:

For health and safety, we may ask you to dispose of the product at home.

In other cases, we may provide a pre-paid return label.

In either scenario, you will receive a full product refund, and you will never be charged disposal.

3. Processing and Costs Detail:

Your Guarantee and Compliance Statement
Refund Type Product 100%

Full Refund Issued to original payment method.

No Return Shipping Cost

Refund Timing: Prompt Once confirmed, refunds are processed within 5–7 business days.